Contact FurFree Homes

Have a question about your order or our pet hair removal products? The FurFree Homes support team is here to help you keep your home clean, comfortable, and fur-free.

We offer live chat and email support to make getting help quick and easy.

🕘 Business Hours

Monday – Friday
9:00 AM – 5:00 PM (Pacific Time)
Office (707) 221-1200

Closed on weekends and major holidays.

💬 Live Chat Support

Need help during business hours?
Use the live chat feature on our website to connect with a support representative in real time.

Live chat is the fastest way to get answers to common questions during business hours.

📧 Customer Support Email

furfreehomes707@gmail.com

For faster assistance, please include:

• Your order number

• The email address used at checkout

• A brief description of how we can help

We typically respond to emails within 24–48 business hours.

📍 Warehouse & Returns Address

FurFree Homes – Fulfillment Center
1275 4th St.
Santa Rosa, CA 95404
United States

This location is used for fulfillment and approved returns only. Walk-in visits are not available.

🐾 How We Can Help

• Order tracking & delivery updates

• Returns, refunds & exchanges

• Product usage & care questions

• Wholesale & partnership inquiries

🔒 Trusted U.S.-Based Brand

FurFree Homes is a U.S.-based pet care brand providing effective, pet-safe hair removal solutions for dog and cat owners across the United States, Canada, and the UK.